How well does the firm know its customers? : the moderating effect of market orientation in the hospitality industry
Year of publication: |
2007
|
---|---|
Authors: | Sandvik, Kåre ; Grønhaug, Kjell |
Published in: |
Tourism economics : the business and finance of tourism and recreation. - London : Sage, ISSN 1354-8166, ZDB-ID 1417753-5. - Vol. 13.2007, 1, p. 5-23
|
Subject: | Gastgewerbe | Hospitality industry | Konsumentenverhalten | Consumer behaviour |
-
Consumers' perceptions of circular economy in the hotel industry : evidence from Portugal
Julião, Jorge, (2020)
-
Relationships among customer satisfaction, delight, and loyalty in the hospitality industry
Kim, Mi Ran, (2015)
-
Exploring the antecedents of hotel customer loyalty : a social identity perspective
Martínez García de Leaniz, Patricia, (2015)
- More ...
-
Antecedents of vertical integration : transaction cost economics and resource-based explanations
Gulbrandsen, Boge, (2009)
-
Sandvik, Izabela L., (2011)
-
Sandvik, Kåre, (2021)
- More ...