I, robot, you, consumer : measuring artificial intelligence types and their effect on consumers emotions in service
Eleonora Pantano and Daniele Scarpi
| Year of publication: |
2022
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|---|---|
| Authors: | Pantano, Eleonora ; Scarpi, Daniele |
| Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 25.2022, 4, p. 583-600
|
| Subject: | Emotion | Künstliche Intelligenz | Artificial intelligence | Konsumentenverhalten | Consumer behaviour | Roboter | Robot |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/10946705221103538 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013395999