Impact of service quality on satisfaction in the Indian banking sector
Vinita Kaura and Saroj Kumar Datta
| Year of publication: |
2012
|
|---|---|
| Authors: | Kaura, Vinita ; Datta, Saroj Kumar |
| Published in: |
The IUP journal of marketing management : IJMM. - Hyderabad : IUP Publ., ISSN 0972-6845, ZDB-ID 2615477-8. - Vol. 11.2012, 3, p. 38-47
|
| Subject: | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Öffentliche Bank | Public bank | Indien | India |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009660073