Implementing open innovation using quality management systems: The role of organizational commitment and customer loyalty
Year of publication: |
2019
|
---|---|
Authors: | Krajcsák, Zoltán |
Published in: |
Journal of Open Innovation: Technology, Market, and Complexity. - Basel : MDPI, ISSN 2199-8531. - Vol. 5.2019, 4, p. 1-10
|
Publisher: |
Basel : MDPI |
Subject: | customer loyalty | ISO 9004:2018 | open innovation | organizational commitment | TQM |
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