Importance of Knowledge Management for call centres
Anjila Saxena
| Year of publication: |
2004
|
|---|---|
| Authors: | Saxena, Anjila |
| Published in: |
The Indian journal of economics. - Prayagraj (India) : Department of Economics and Commerce, ISSN 0019-5170, ZDB-ID 218230-0. - Vol. 85.2004, 1, p. 29-36
|
| Subject: | Callcenter | Call centre | Wissensmanagement | Knowledge management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10002628809