Internal market orientation and its influence on the satisfaction of contact personnel
Year of publication: |
2010
|
---|---|
Authors: | Tortosa-Edo, Vicent ; Sánchez-García, Javier ; Moliner-Tena, Miguel A. |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 30.2010, 7/8, p. 1279-1297
|
Subject: | Personalmarketing | HR marketing | Stakeholder | Kundenservice | Customer service | Kundenzufriedenheit | Customer satisfaction |
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