Internal service quality within the different Chinese subcultures : a comparison between Taiwan, China, and Singapore
Year of publication: |
2012
|
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Authors: | Jeng, Don Jyh-Fu ; Kuo, Sky Fang-wen |
Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 6.2012, 4, p. 425-458
|
Subject: | Dienstleistungsqualität | Service quality | Interne Dienstleistung | Internal services | Lieferantenmanagement | Supplier relationship management | Kulturelle Identität | Cultural identity | Vergleich | Comparison | China | Taiwan | Singapur | Singapore |
Type of publication: | Article |
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Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
Language: | English |
Notes: | Systemvoraussetzung: Acrobat Reader |
Other identifiers: | 10.1007/s11628-012-0154-x [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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