Introduction to the special issue on the intersection of professional selling and service
Year of publication: |
March 2017
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Authors: | Rapp, Adam ; Baker, Thomas L. |
Published in: |
The journal of personal selling & sales management : JPSSM. - Philadelphia, PA : Taylor & Francis Group, LLC, ISSN 0885-3134, ZDB-ID 901152-3. - Vol. 37.2017, 1, p. 4-10
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Subject: | frontline | sales | service | service-sales ambidexterity | sales-service interface | Verkauf | Selling | Dienstleistungssektor | Service industry | Verkaufspersonal | Salespeople | Organisationale Ambidextrie | Ambidextrous organization |
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