Investigating the influence of velocity performance on satisfaction with third party logistics service
Year of publication: |
2010
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Authors: | Briggs, Elten ; Landry, Timothy D. ; Daugherty, Patricia J. |
Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 39.2010, 4, p. 640-649
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Subject: | Logistikdienstleister | Logistics provider | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Performance-Management | Performance management | USA | United States |
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