Investigating the online banking customer satisfaction model under the controlled effect of demographic variables
Vijaya Kameswari Allada; Rameshwar Dubey
| Year of publication: |
2014
|
|---|---|
| Authors: | Allada, Vijaya Kameswari ; Dubey, Rameshwar |
| Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 18.2014, 3, p. 281-304
|
| Subject: | customer satisfaction | online banking | control variables | multiple linear regression analysis | Kundenzufriedenheit | Customer satisfaction | Electronic Banking | Electronic banking | Konsumentenverhalten | Consumer behaviour | Regressionsanalyse | Regression analysis | Dienstleistungsqualität | Service quality |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010395673