Kundenorientierte Frühwarnsysteme in Versicherungen
Year of publication: |
2010
|
---|---|
Authors: | Reich, Michael ; Blodau, Tobias |
Published in: |
Handbuch Versicherungsmarketing. - Heidelberg [u.a.] : Springer, ISBN 978-3-642-10275-2. - 2010, p. 455-473
|
Subject: | Frühwarnsystem | Early warning system | Beziehungsmarketing | Relationship marketing | Kundenwert | Customer value | Versicherungsmanagement | Insurance management | Lebenszyklus | Life cycle |
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