Lärande om kunder
Year of publication: |
2011
|
---|---|
Authors: | Wägar, Karolina |
Published in: |
Ekonomiska Samfundets tidskrift. - Helsingfors : Centraltryckeriet, ISSN 0013-3183, ZDB-ID 441007-5. - Vol. 64.2011, 2, p. 130-146
|
Subject: | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Lernende Organisation | Learning organization |
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