Learning from the past and present : measuring Internet banking service quality
Yu-Lung Wu, Yu-Hui Tao and Pei-Chi Yang
| Year of publication: |
2012
|
|---|---|
| Authors: | Wu, Yu-lung ; Tao, Yu-hui ; Yang, Pei-chi |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 32.2012, 3/4, p. 477-497
|
| Subject: | Electronic Banking | Electronic banking | Dienstleistungsqualität | Service quality | Performance-Messung | Performance measurement | Faktorenanalyse | Factor analysis |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009510673