Maintaining customer relationships in high credence services
Year of publication: |
2007
|
---|---|
Authors: | Eisingerich, Andreas B. ; Bell, Simon J. |
Published in: |
Journal of Services Marketing. - Emerald Group Publishing Limited, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 21.2007, 4, p. 253-262
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Repurchase agreements | Customer loyalty | Relationship marketing | Services marketing | Professional services |
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