Manufacturer-supplier relationships and service performance in service triads
Antonios Karatzas, Mark Johnson and Marko Bastl
| Year of publication: |
2017
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|---|---|
| Authors: | Karatzas, Antonios ; Johnson, Mark ; Bastl, Marko |
| Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 762449-9. - Vol. 37.2017, 7, p. 950-969
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| Subject: | Abductive case study | Service performance | Relationship influences | Service triads | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality | Lieferantenmanagement | Supplier relationship management | Unternehmenserfolg | Firm performance | Performance-Messung | Performance measurement | Beziehungsmarketing | Relationship marketing | Dienstleistung | Services |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJOPM-11-2015-0719 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011702683