Measurement scale for eco-component of hotel service quality
Year of publication: |
2012
|
---|---|
Authors: | Bastič, Majda ; Gojčič, Slavka |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 31.2012, 3, p. 1012-1020
|
Subject: | Hotellerie | Hotel industry | Gesundheitstourismus | Health tourism | Dienstleistungsqualität | Service quality | Umweltmanagement | Environmental management | Umweltzeichen | Eco-label | Slowenien | Slovenia |
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