Measuring and testing the impact of interpersonal mentalizing skills on retail sales performance
Year of publication: |
2019
|
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Authors: | Gabler, Colin B. ; Vieira, Valter Afonso ; Senra, Karin B. ; Agnihotri, Raj |
Published in: |
Journal of personal selling & sales management : JPSSM. - London : Routledge, Taylor & Francis, ISSN 1557-7813, ZDB-ID 2068748-5. - Vol. 39.2019, 3, p. 222-237
|
Subject: | adaptive selling | interpersonal mentalizing | sales performance | self-efficacy | serial mediation | Verkaufspersonal | Salespeople | Verkauf | Selling | Arbeitsleistung | Job performance | Einzelhandel | Retail trade | Kognition | Cognition | Absatz | Sales | Performance-Messung | Performance measurement | Soziale Beziehungen | Social relations | Qualifikation | Occupational qualification |
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