Measuring service convenience and its impact on satisfaction towards online shopping in India
Kedar Bhatt, Faizanali Khokhar
| Year of publication: |
2020
|
|---|---|
| Authors: | Bhatt, Kedar ; Khokhar, Faizanali |
| Published in: |
International journal of business and emerging markets : IJBEM. - Olney, Bucks : Inderscience Enterprises, ISSN 1753-6227, ZDB-ID 2453814-0. - Vol. 12.2020, 4, p. 391-404
|
| Subject: | service convenience | customer satisfaction | online shopping | e-retailer | India | Indien | Kundenzufriedenheit | Customer satisfaction | Online-Handel | Online retailing | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJBEM.2020.111727 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012505372