Misplaced marketing Training book for the new store clerk: “Go and be charming!”
Year of publication: |
2002
|
---|---|
Authors: | Rotfeld, Herbert Jack |
Published in: |
Journal of Consumer Marketing. - MCB UP Ltd, ISSN 2052-1200, ZDB-ID 2032361-X. - Vol. 19.2002, 3, p. 185-187
|
Publisher: |
MCB UP Ltd |
Subject: | Customer service | Race | Marketing |
-
A holistic examination of the antecedents and outcomes of frontline employee job resourcefulness
Harris, Eric G., (2021)
-
A better way to manage customer experience : lessons from the Royal Bank of Scotland
Maklan, Stan, (2017)
-
Haberern, Lauren, (2017)
- More ...
-
The stealth influence of covert marketing and much ado about what may be nothing
Rotfeld, Herbert Jack, (2008)
-
Rotfeld, Herbert Jack, (2009)
-
Rotfeld, Herbert Jack, (2010)
- More ...