Modelling service quality in the construction industry
Year of publication: |
2014
|
---|---|
Authors: | Sunindijo, Riza Yosia ; Hadikusumo, Bonaventura H. W. ; Phangchunun, Thanawat |
Published in: |
International journal of business performance management. - Milton Keynes : Inderscience Enterprises, ISSN 1368-4892, ZDB-ID 2000476-X. - Vol. 15.2014, 3, p. 262-276
|
Subject: | behavioural intentions | client satisfactions | construction projects | service quality | Thailand | Dienstleistungsqualität | Service quality | Bauwirtschaft | Construction industry | Kundenzufriedenheit | Customer satisfaction | Qualitätsmanagement | Quality management | Projektmanagement | Project management |
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