Multichannel search patterns and webrooming behaviours in the service industries : the case of motor insurance
Year of publication: |
2021
|
---|---|
Authors: | Hu, Tun-I ; Tracogna, Andrea |
Published in: |
Italian journal of marketing : ITJM. - Cham : Springer Nature Switzerland AG, ISSN 2662-3331, ZDB-ID 3011000-2. - Vol. 2021.2021, 1/2, p. 57-81
|
Subject: | Multichannel search | Channel choice | Research shopping | Webrooming | Motor insurance | Vertriebsweg | Distribution channel | Kfz-Versicherung | Automobile insurance | Konsumentenverhalten | Consumer behaviour | Dienstleistungssektor | Service industry |
-
What drives competitive webrooming? : the roles of channel and retailer aspects
Manss, Rico, (2020)
-
Webrooming behaviour : a conceptual framework
Aror, Sourabh, (2017)
-
Multichannel customer journeys and their determinants : evidence from motor insurance
Hu, Tun-I, (2020)
- More ...
-
Multichannel customer journeys and their determinants : evidence from motor insurance
Hu, Tun-I, (2020)
-
Tracogna, Andrea, (2024)
-
Hu, Tun-I, (2010)
- More ...