New service development (NSD) strategy, and its antecedents and consequences : an empirical examination of hotel businesses in Thailand
Year of publication: |
2009
|
---|---|
Authors: | Ooncharoen, Nantana ; Ussahawanitchakit, Phapruke |
Published in: |
Journal of international business and economics : JIBE. - [Erscheinungsort nicht ermittelbar] : IABE, ISSN 1544-8037, ZDB-ID 2529293-6. - Vol. 9.2009, 4, p. 1-25
|
Subject: | Dienstleistungsmanagement | Service management | Dienstleistungsqualität | Service quality | Unternehmenswachstum | Firm growth | Hotellerie | Hotel industry | Thailand |
-
Drivers of service productivity in the hospitality industry : a customer perspective
Ha Thu Nguyen, (2023)
-
Ashraf, Hafiz Ahmad, (2017)
-
An approach to define service strategies : the case of an ecotourism hotel in Mexico
Landa-Zárate, Margarito, (2024)
- More ...
-
Ooncharoen, Nantana, (2009)
-
The influences of internal marketing on service excellence of hotel businesses in Thailand
Saknarong, Atchareeya, (2013)
-
Ussahawanitchakit, Phapruke, (2009)
- More ...