Organizational resilience and internal branding : investigating the effects triggered by self-service technology
Year of publication: |
2022
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Authors: | Biedenbach, Galina ; Biedenbach, Thomas ; Hultén, Peter ; Tarnovskaya, Veronika |
Published in: |
The journal of brand management : an international journal. - Basingstoke : Palgrave Macmillan, ISSN 1479-1803, ZDB-ID 2039460-3. - Vol. 29.2022, 4, p. 420-433
|
Subject: | Internal brand equity | Internal branding | Resilience | Retailing | Self-service | SST | Selbstbedienung | Konsumentenverhalten | Consumer behaviour | Markenführung | Brand management | Markenimage | Brand image | Internationales Marketing | International marketing | Coping-Strategie | Coping strategy | Einzelhandel | Retail trade | Interne Markenführung |
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