Perceived quality in higher education : an empirical study
Year of publication: |
2013
|
---|---|
Authors: | Calvo-Porral, Cristina ; Lévy Mangin, Jean-Pierre ; Novo-Corti, Isabel |
Published in: |
Marketing intelligence & planning. - Bingley : Emerald Group Publishing Limited, ISSN 0263-4503, ZDB-ID 83207-8. - Vol. 31.2013, 6, p. 601-619
|
Subject: | Higher education | Perceived quality | SERVPERF | SERVQUAL | University | Hochschule | Higher education institution | Dienstleistungsqualität | Service quality | Studium | University education | Produktqualität | Product quality | Studierende | Students | Hochschulfinanzierung | Higher education financing |
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