Perceived service quality and life satisfaction : the mediating role of the actos's satisfaction-with-event
Lung Hung Chen; Mei-Yen Chen; Yun-Ci Ye; I-Wu Tung; Chih-Fu Cheng ...
Year of publication: |
2012
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Authors: | Chen, Lung Hung ; Chen, Mei-yen ; Ye, Yun-ci ; Tung, I-wu ; Cheng, Chih-fu |
Published in: |
International journal of sports marketing & sponsorship. - Bingley : Emerald Group Publishing Limited, ISSN 1464-6668, ZDB-ID 2013659-6. - Vol. 13.2011/12, 4, p. 249-266
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Subject: | Dienstleistungsqualität | Service quality | Zufriedenheit | Satisfaction | Kundenzufriedenheit | Customer satisfaction |
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