Performance evaluation for the banking industry in Taiwan based on total quality management
Year of publication: |
2009
|
---|---|
Authors: | Chen, Jui-kuei ; Chen, I-shuo |
Published in: |
Global journal of business research : GJBR. - Hilo, Hawaii : IBFR, ISSN 1931-0277, ZDB-ID 2536575-7. - Vol. 3.2009, 1, p. 49-60
|
Subject: | Qualitätsmanagement | Quality management | Taiwan | Bank | Performance-Messung | Performance measurement |
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