Personality and trust fosters service quality
Sheila Simsarian Webber; Stephanie C. Payne; Aaron B. Taylor
| Year of publication: |
2012
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|---|---|
| Authors: | Webber, Sheila Simsarian ; Payne, Stephanie C. ; Taylor, Aaron B. |
| Published in: |
Journal of business and psychology. - New York, NY : Springer, ISSN 0889-3268, ZDB-ID 227424-3. - Vol. 27.2012, 2, p. 193-203
|
| Subject: | Dienstleistungsqualität | Service quality | Persönlichkeitspsychologie | Personality psychology | Vertrauen | Confidence | Kundenservice | Customer service | Kunden | Customers |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009560521