Piloting personalization research through data-rich environments : a literature review and future research agenda
Year of publication: |
2023
|
---|---|
Authors: | Mehmood, Khalid ; Verleye, Katrien ; De Keyser, Arne ; Larivière, Bart |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 34.2023, 3, p. 520-552
|
Subject: | Consumer experience | Digital | Individualization | One-to-one marketing | Personalization | Systematic literature review | Technology |
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