Process performance management
Year of publication: |
2010
|
---|---|
Authors: | Heckl, Diana ; Moormann, Jürgen |
Published in: |
Strategic alignment, governance, people and culture. - Heidelberg [u.a.] : Springer, ISBN 978-3-642-01981-4. - 2010, p. 115-135
|
Subject: | Prozessmanagement | Business process management | Performance-Messung | Performance measurement |
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