Quality initiatives in the service sector: A case
| Year of publication: |
1999
|
|---|---|
| Authors: | Singh, Saurabh ; Deshmukh, S.G. |
| Published in: |
Total quality management. - Abingdon, Oxfordshire : Carfax Publ., ISSN 0954-4127, ZDB-ID 10416997. - Vol. 10.1999, 1, p. 5-16
|