Quo vadis Kunden : Kundenzufriedenheit im Outsourcing ; innovative Entwicklungen bis 2020
Andreas Zilch
| Year of publication: |
2014
|
|---|---|
| Authors: | Zilch, Andreas |
| Published in: |
Kundenzufriedenheit im IT-Outsourcing : das Optimum realisieren. - Wiesbaden : Springer Gabler, ISBN 3-658-04748-8. - 2014, p. 9-19
|
| Subject: | Kundenzufriedenheit | Customer satisfaction | IT-Dienstleister | IT service provider | B-to-B-Marketing | Business-to-business marketing | Kundenanalyse | Customer analysis | Deutschland | Germany |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | German |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010355841