Redesigning loyalty marketing for a better world : the impact of green loyalty programs on perceived value
Year of publication: |
2023
|
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Authors: | Flacandji, Michaël ; Passebois-Ducros, Juliette ; Ieva, Marco |
Published in: |
Journal of service theory and practice. - Bingley : Emerald, ISSN 2055-6233, ZDB-ID 2807318-6. - Vol. 33.2023, 4, p. 465-487
|
Subject: | Corporate social responsibility (CSR) | Green loyalty program | Loyalty program | Perceived value | Social exchange theory | Corporate Social Responsibility | Corporate social responsibility | Beziehungsmarketing | Relationship marketing | Kundenbindungsprogramm | Konsumentenverhalten | Consumer behaviour |
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