Relationship commitment, relational equity and company image in customer loyalty development
Year of publication: |
2012
|
---|---|
Authors: | Dlačić, Jasmina ; Žabkar, Vesna |
Published in: |
Economic research. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1331-677X, ZDB-ID 2171828-3. - Vol. 25.2012, 2, p. 503-523
|
Subject: | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Firmenimage | Corporate reputation | Multiple Regression | Multiple regression | Mobilkommunikation | Mobile communications | Kroatien | Croatia |
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