Relationship marketing : successful strategies for the age of the customer
Year of publication: |
1991 ; 1. print.
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Authors: | McKenna, Regis |
Publisher: |
Reading, Mass. [u.a.] : Addison-Wesley |
Subject: | Beziehungsmanagement | Marketing | Kundendienst |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Frazer-Robinson, John, (1999)
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A better way to manage customer experience : lessons from the Royal Bank of Scotland
Maklan, Stan, (2017)
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Skjølsvik, Tale, (2017)
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Relationship marketing : successful strategies for the age of the customer
McKenna, Regis, (1991)
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The Regis touch : million-dollar advice from America's top marketing consultant
McKenna, Regis, (1985)
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Who's afraid of big blue? : how companies are challenging IBM, and winning
McKenna, Regis, (1989)
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