Relationships take two : customer attachment styles' influence on consumers' desire for close relationships and loyalty to the firm
Martin Mende, Ruth N. Bolton, and Mary Jo Bitner
Year of publication: |
2009
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Authors: | Mende, Martin ; Bolton, Ruth N. ; Bitner, Mary Jo |
Published in: |
MSI reports : working paper series. - Cambridge, Mass, ISSN 1545-505X, ZDB-ID 21271744. - 2009, 3, p. 23-49
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