Residential mobile phone users complaints' in Spain
Year of publication: |
2013
|
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Authors: | Pérez Amaral, Teodosio ; Gijón, Covadonga ; Garín-Muñoz, Teresa ; López, Rafael |
Published in: | |
Publisher: |
[Florence : ITS] |
Subject: | Consumer satisfaction | complaints | mobile phones | residential consumers | survey data | econometric models | Konsumentenverhalten | Consumer behaviour | Spanien | Spain | Mobiltelefon | Mobile phone | Beschwerdemanagement | Complaint management | Kundenzufriedenheit | Customer satisfaction | Mobilkommunikation | Mobile communications |
Extent: | Online-Ressource (24 S.) graph. Darst. |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Systemvoraussetzungen: Acrobat Reader |
Other identifiers: | hdl:10419/88537 [Handle] |
Classification: | C21 - Cross-Sectional Models; Spatial Models ; D12 - Consumer Economics: Empirical Analysis ; D18 - Consumer Protection ; L52 - Industrial Policy; Sectoral Planning Methods ; L96 - Telecommunications |
Source: | ECONIS - Online Catalogue of the ZBW |
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