Residential mobile phone users complaints' in Spain
Year of publication: |
2013
|
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Authors: | Pérez-Amaral, Teodosio ; Gijón, Covadonga ; Garín-Muñoz, Teresa ; López, Rafael |
Institutions: | International Telecommunications Society (ITS) |
Subject: | consumer satisfaction | complaints | mobile phones | residential consumers | survey data | econometric models |
Extent: | application/pdf |
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Series: | |
Type of publication: | Book / Working Paper |
Classification: | C21 - Cross-Sectional Models; Spatial Models ; D12 - Consumer Economics: Empirical Analysis ; D18 - Consumer Protection ; L52 - Industrial Policy; Sectoral Planning Methods ; L96 - Telecommunications |
Source: |
-
Residential mobile phone users complaints' in Spain
Pérez-Amaral, Teodosio, (2013)
-
Residential mobile phone users complaints' in Spain
Pérez Amaral, Teodosio, (2013)
-
Satisfaction and protection of individual mobile telecommunications consumers: Need for regulation?
Gijón Tascón, Covadonga, (2012)
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Consumer complaint behavior in telecommunications: The case of mobile phone users in Spain
Garín-Muñoz, Teresa, (2014)
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Customer Satisfaction of Mobile-Internet-Users: An Empirical Approximation for the Case of Spain
Garín-Muñoz, Teresa, (2013)
-
Customer Satisfaction of Mobile-Internet-Users: An Empirical Approximation for the Case of Spain
Garín-Muñoz, Teresa, (2013)
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