Retail and service encounters : the inter-cultural tourist experience
Year of publication: |
2010
|
---|---|
Authors: | Hartman, Katherine B. ; Meyer, Tracy ; Scribner, Lisa L. |
Published in: |
Marketing of tourism experiences. - London [u.a.] : Routledge, ISBN 978-0-415-56758-9. - 2010, p. 99-117
|
Subject: | Tourismus | Tourism | Tourismusforschung | Tourism research | Urlaubsverhalten | Holiday behaviour | Dienstleistungsqualität | Service quality | Interkulturelle Beziehungen | Cross-cultural relations |
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