Retaining or returning?
Year of publication: |
2013
|
---|---|
Authors: | Foscht, Thomas ; Ernstreiter, Karin ; Maloles, Cesar ; Sinha, Indrajit ; Swoboda, Bernhard |
Published in: |
International Journal of Retail & Distribution Management. - Emerald Group Publishing Limited, ISSN 1758-6690, ZDB-ID 2032071-1. - Vol. 41.2013, 2, p. 113-134
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Return behaviour | Mail order industry | Apparel | Shopping motivation | Consumer behaviour | Retailing |
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