Return freight insurance strategies for the online retailer and insurance company
Year of publication: |
2023
|
---|---|
Authors: | Li, Xiaoxiao ; Gao, Jie ; Bian, Yiwen |
Published in: |
International journal of production economics. - Amsterdam [u.a.] : Elsevier, ISSN 0925-5273, ZDB-ID 1092526-0. - Vol. 256.2023, p. 1-31
|
Subject: | Customer return | E-commerce | Quality perception | Quality risk | Return freight insurance | Online-Handel | Online retailing | Versicherung | Insurance | Electronic Commerce | Kapitaleinkommen | Capital income | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing |
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