Review of the theoretical underpinnings of loyalty programs
Year of publication: |
2011
|
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Authors: | Henderson, Conor M. ; Beck, Joshua T. ; Palmatier, Robert W. |
Published in: |
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology. - Hoboken, NJ : Wiley, ISSN 1057-7408, ZDB-ID 1109529-5. - Vol. 21.2011, 3, p. 256-276
|
Subject: | Kundenbindungsprogramm | Loyalty program | Beziehungsmarketing | Relationship marketing | Marketingtheorie | Marketing theory | Sozialpsychologie | Social psychology |
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