Role of experience in customer self-congruity to maintaining loyalty : a study on fashion store
Year of publication: |
2017
|
---|---|
Authors: | Wijaya, Angga Pandu |
Published in: |
Entrepreneurial business and economics review : EBER. - Kraków, ISSN 2353-883X, ZDB-ID 2776185-X. - Vol. 5.2017, 3, p. 189-198
|
Subject: | (customer) congruity | (customer) experience | (customer) loyalty | fashion store | consumer behaviour | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Mode | Fashion | Textilhandel | Textile distribution | Kundenzufriedenheit | Customer satisfaction | Einzelhandel | Retail trade | Markenführung | Brand management |
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