Service employee clusters in banking
Year of publication: |
2013
|
---|---|
Authors: | Wallace, Elaine ; de Chernatony, Leslie ; Buil, Isabel |
Published in: |
European Journal of Marketing. - Emerald Group Publishing Limited, ISSN 1758-7123, ZDB-ID 2002936-6. - Vol. 47.2013, 11/12, p. 1781-1803
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Banking | Employees | Brand | Champions | Cluster analysis |
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