Service quality and acculturation : advancing immigrant healthcare utilization
Year of publication: |
2017
|
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Authors: | Davis, Kathryn Simons ; Mohan, Mayoor ; Rayburn, Steven W. |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 31.2017, 4/5, p. 362-372
|
Subject: | Service quality | Transformative service research | Service design | Vulnerable consumers | Healthcare Services | Immigrant Acculturation | Dienstleistungsqualität | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Konsumentenverhalten | Consumer behaviour | Migranten | Migrants | Kundenzufriedenheit | Customer satisfaction | Dienstleistung | Services | Soziale Integration | Social integration |
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