Service quality in private passenger automobile insurance
Year of publication: |
2007
|
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Authors: | Query, J. Tim ; Hoyt, Robert E. ; He, Min Enya |
Published in: |
The journal of insurance issues : official journal of the Western Risk and Insurance Association. - [Erscheinungsort nicht ermittelbar] : [Verlag nicht ermittelbar], ISSN 1531-6076, ZDB-ID 2094292-8. - Vol. 30.2007, 2, p. 152-172
|
Subject: | Dienstleistungsqualität | Service quality | Kfz-Versicherung | Automobile insurance | Schätzung | Estimation |
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