Service robots and perceived discrimination in tourism and hospitality
Year of publication: |
2023
|
---|---|
Authors: | Seyitoğlu, Faruk ; Ivanov, Stanislav |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 96.2023, p. 1-7
|
Subject: | Discrimination | Indirect discrimination | Perceived discrimination | Service delivery system | Service robots | Tourism and hospitality | Tourismuswirtschaft | Tourism industry | Roboter | Robot | Diskriminierung | Gastgewerbe | Hospitality industry | Dienstleistungsqualität | Service quality | Arbeitsmarktdiskriminierung | Labour market discrimination | Tourismus | Tourism |
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