Services marketing : people, technology, strategy
Year of publication: |
2011 ; 7. ed.
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Authors: | Lovelock, Christopher H. ; Wirtz, Jochen |
Publisher: |
Boston [u.a.] : Prentice Hall |
Subject: | Dienstleistungsmarketing | Services marketing |
Description of contents: | Table of Contents [swbplus.bsz-bw.de] |
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Transaction attributes and customer valuation
Braun, Michael, (2015)
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Co-creation of value in business-to-business services
Watanabe, Yoshiaki, (2014)
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Rajagopal, (2014)
- More ...
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Services marketing : people, technology, strategy
Lovelock, Christopher H., (2007)
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Services marketing : people, technology, strategy
Wirtz, Jochen, (2016)
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Services marketing : people, technology, strategy
Lovelock, Christopher H., (2004)
- More ...