Short-run vs long-run trade-offs in outsourcing relationships : impacts on loyalty and switching propensity
Year of publication: |
2010
|
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Authors: | Juntunen, Jouni ; Grant, David B. ; Juga, Jari |
Published in: |
Strategic outsourcing : an International journal. - Bingley [u.a.] : Emerald, ISSN 1753-8297, ZDB-ID 2473963-7. - Vol. 3.2010, 3, p. 211-225
|
Subject: | Unternehmensdienstleistung | Business services | Logistikdienstleister | Logistics provider | Dienstleistungsqualität | Service quality | Transportgewerbe | Freight transport industry | Lieferantenmanagement | Supplier relationship management |
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