Social dollars : the economic impact of customer participation in a firm-sponsored online community
Year of publication: |
2011
|
---|---|
Authors: | Manchanda, Puneet ; Packard, Grant ; Pattabhiramaiah, Adithya |
Published in: |
MSI reports : working paper series. - Cambridge, Mass., ISSN 1545-505X, ZDB-ID 2127174-4. - 2011, 4, p. 3-61
|
Subject: | Virales Marketing | Viral marketing | Social Web | Social web | Soziale Beziehungen | Social relations | Betriebliche Wertschöpfung | Value creation |
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