Stakeholder performance measurement in nonprofit organizations : case study of a donor satisfaction barometer
Year of publication: |
2014
|
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Authors: | Leipnitz, Sigrun |
Published in: |
Nonprofit management & leadership. - Hoboken, NJ : Wiley, ISSN 1048-6682, ZDB-ID 31668-4. - Vol. 25.2014/15, 2, p. 165-181
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Subject: | stakeholder performance | performance measurement | satisfaction index | national satisfaction barometers | blood donations | Stakeholder | Performance-Messung | Performance measurement | Nonprofit-Organisation | Nonprofit organization | Kundenzufriedenheit | Customer satisfaction | Arbeitszufriedenheit | Job satisfaction | Zufriedenheit | Satisfaction |
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